If you have difficulty accessing our website in any way, let us know! Email [email protected] or call us at 763-999-4040. Our office hours at 9am to 5pm Monday-Friday. We’ll work with you to resolve the issue that’s consistent with the applicable accessibility law.
Surly is committed to offering a satisfying experience for all our customers. Communicating effectively with those who have disabilities or use assistive technology is part of that, and we will work to meet and surpass those standards. Everyone should be able to find out about our beer, order a t-shirt, or book a wedding venue on our web platform. This applies to people using screen readers, voice recognition software, video captions and similar technology.
We’re constantly looking at ways to enhance our website’s accessibility and ensuring that it meets WCAG (Web Content Accessibility Guidelines) standards of use. We also know that this is an ongoing effort and welcome feedback and suggestions on how to improve.
Like many companies, we reach our customers via third-party platforms like Facebook, Instagram, Twitter, and YouTube. Those sites may pose challenges for customers with disabilities beyond our control. Reach out to those companies directly for their accessibility protocols.
Please contact us at [email protected] if you have any further questions or suggestions on how we can improve our website’s accessibility.